We’ve made a few changes to our returns process, which we hope will speed things up and make returning any items damaged on route easier. From now on, returns must be accompanied by a completed Returns Form [PDF], which should include the order number, as well as the item numbers of each item being returned.

Returns are rare, as are breakages, and we expect this to continue. The returns form can be downloaded here:

http://www.nirvanawholesale.com/…pdf