As a new customer, why should you buy from us?

At Nirvana, we treat all customers as we would like to be treated ourselves. We started out as jewellery retailers just like you, and we know how difficult some suppliers can be.

• We specialise in supplying small jewellery businesses in the United Kingdom, and around the world.
• Unlike many wholesalers, we are comfortable dealing with small shops. We don't expect you to spend thousands of pounds or order dozens of the same item.
• We treat all customers equally, whether you buy 10 or 500 items.
• We have a very small minimum order size - just £45 or €60.
• We accept online payments by Credit Card or Paypal, as well as telephone payments by Credit Card. Simply follow the checkout process and choose the method of payment you prefer.

Our guarantee to you:

• Our catalogue is fully up to date - the goods we send you are exactly the goods you have chosen - we NEVER send replacements for out-of-stock items.
• All Items are packed carefully and individually to avoid damage on route.
• We guarantee to ship your goods within 48 hours of receiving payment, and usually ship the next day.
• We promise to email you when we ship your goods.
• If there is any problem with your order, we will notify you immediately.
• If YOU have a problem, whether with the goods when they arrive, or with items going missing in the mail, we will help you resolve it.
• We offer a full refund policy for all goods returned within 7 days of receipt!

As retailers, we have encountered the same problems you have when dealing with large wholesalers. Many refuse to deal with very small companies, others have large minimum order sizes that deterred us from making that first purchase, and still others send replacement goods when items we chose were out of stock.

We never do any of these things, and are convinced that once you place your first order, you will return.