Nirvana Wholesale Terms & Conditions

  1. Introduction

    Nirvana Wholesale provides the information contained on this website or any of the pages comprising the website to visitors (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

  2. Purchasing from Nirvana Wholesale

    2.1 Nirvana Wholesale is a TRADE ONLY company. By placing an order, you attest that you are a Trade customer, that you are purchasing the goods for the purpose of resale by way of a business, and that you are not acting as a consumer.

    2.2 Nirvana Wholesale operates a very small minimum order size. If you chose to pay for your order in UK Pounds Sterling, a minimum order size of £75 applies. If you pay in Euros, the minimum order size is €75. Minimum order sizes are exclusive of VAT and shipping.

    2.3 We reserve the right to cancel an order at any time and for any reason. In the event that we do cancel an order, a full refund of any monies paid for the order will be given.

  3. Pricing

    3.1 VAT
    All prices listed on our website, as well as postage (delivery, shipping) costs are exclusive of VAT. If you are registered for VAT in an EU country other than the Republic of Ireland, you do not have to pay VAT on the total price. To deduct VAT prior to paying, please follow the instructions on the checkout page. The name and address details you supply MUST correspond to your VAT registered name and address. Your VAT number will be verified against these details, and if they are incorrect, you will be asked to pay any outstanding VAT prior to shipping. Failure to pay VAT in full, or to provide Nirvana Wholesale with your valid VAT number will result in the cancellation of your order. Republic of Ireland customers cannot deduct VAT at the point of purchase.

    We reserve the right to change our prices at any time, and without notice. This may take the form of increases or decreases in pricing across all or some of our products, as well as increases or decreases in shipping costs.

  4. Dispatch and Delivery

    Orders are processed Monday to Friday (excluding public Holidays) on a strict rotation basis. We endeavour to process and dispatch all orders within 2 working days of receipt of cleared payment. We always send a dispatch confirmation email once your goods have been shipped. If you fail to receive a dispatch email, you should ensure that it has not been blocked by your or your ISP's spam filter. Though we make every effort to ensure the successful delivery of emails, we accept no responsibility for their failure to arrive.

    All our goods are dispatched using a registered service and will require a signature upon delivery. We do not arrange delivery to alternate locations should the delivery address be unoccupied at the time the delivery is attempted. Local delivery agents (DHL, DPD, for example) may attempt to deliver to neighbouring addresses, but we have no control over this.

    Parcels returned to us due to no one being present at the delivery address to sign for the delivery will be subject to an additional charge for re-delivery. Any refund given to you by us in the case of undelivered parcels due to a failed delivery attempt will be for the full value of the goods only. Postage or shipping charges will not be refunded.

    Deliveries within the Republic of Ireland normally take 1-2 working days. UK deliveries usually take up to 3 working days. Delivery times are provided as an estimate only, and are subject to change. Delivery times can increase due to local conditions beyond our control.

  5. Product Descriptions

    All measurements and dimensions given are approximate and should be used as guidelines only.

  6. Returns and Refunds

    We are happy to refund any goods found to be faulty or unsuitable for a period of 14 days after delivery. We must be notified by email in advance of all returns, and you must quote your original invoice number in all communications. We are unable to issue refunds until returned products have been received and inspected. No refund will be issued where:

    • Goods are returned after the 14 day time limit
    • Goods are damaged due to misuse
    • Goods are returned without a completed return form (A Return's Form can be downloaded here)
    • Goods are returned to any address other than "Nirvana Wholesale, Jerusalem, Athy Road, Carlow, Ireland".
    • We do not deal with returns by phone. You must notify us by email in advance of sending goods back to us.
    • We do not offer exchanges for returned items.
    • For hygiene reasons, returns of combined 'Necklace and Earring Sets' are not accepted

    If your original order was dispatched with free shipping and your returns brings your order value below the free shipping threshold, original carriage costs may be deducted from your refund.

    If you are returning items damaged on delivery, Nirvana Wholesale will reimburse return shipping costs up to a maximum of £1.50 (Royal Mail small packet rate). If you are returning goods for any other reason, return shipping costs are not refundable.

    All returns must be accompanied by a Returns Form, filled out by you.

  7. Free Gifts

    From time to time we offer free gifts to customers who place an order above a certain amount. In the event that we have run out of the specified free gift, we reserve the right to replace it with an item of similar (but not identical) value.

  8. Copyright

    The contents of this website, including all images and text are the sole property of Nirvana Wholesale and may not be duplicated without prior permission. Upon request we may allow customers to use some of our images to aid in the resale of goods purchased from us. This is completely at our discretion. If we allow you to use our images, you may not attach any watermarks or other identifying marks to the images, and you must host the images you use either on your own server, or with an image hosting company such as PhotoBucket. You may not 'hotlink' to the image on our website. We do remove images from our website from time to time, and will not be held liable for any loss of earnings or difficulties you might experience as a result of this.

  9. Trade Marks

    The trade marks, names, and logos (collectively "trade marks") displayed on this website are unregistered trade marks of Nirvana Wholesale. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of Nirvana Wholesale.

  10. External Links

    External links may be provided for your convenience, but they are beyond the control of Nirvana Wholesale and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use.

  11. Disclaimer of Liability

    12.1 The material and information contained on this website are for general information purposes only. You should not rely upon the material or information on the website as a basis for making any business, legal or any other decisions. Whilst we endeavour to keep the information up to date and correct, Nirvana makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such material is therefore strictly at your own risk.

    12.2 Nirvana Wholesale will not be liable for any false, inaccurate, inappropriate or incomplete information presented on the website.

    12.3 Although every effort is made to keep the website up and running smoothly, due to the nature of the Internet and the technology involved, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues (or otherwise) beyond its control or for any loss or damage suffered as a result of the use of or access to, or inability to use or access this website whatsoever.

    12.4 To the extent not prohibited by law, in no circumstances shall Nirvana Wholesale be liable to you or any other third parties for any loss or damage (including, without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of or inability to use, this site or any of the material contained in it.

  12. General

    13.1 Entire Agreement.
    These website terms and conditions constitute the sole record of the agreement between you and Nirvana Wholesale in relation to your use of the website. Neither you nor Nirvana Wholesale shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Nirvana Wholesale in respect of your use of the website.

    13.2 Alteration
    Nirvana Wholesale may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

    13.3 Conflict.
    Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

    13.4 Waiver.
    No indulgence or extension of time which either you or Nirvana Wholesale may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

    13.6 Severability.
    All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

    13.7 Applicable laws.
    Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of the Republic of Ireland without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of the Republic of Ireland in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

    13.8 Comments or Questions.
    If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

    By using our website you are accepting these terms and conditions.